best and timely Service
We ship package via regular airmail(20-60 days)without tracking number, if you want to choose faster shipping way like EMS, DHL…Please contact us ASAP.
-Item will be shipped within one biz days through Regular Air-Mail after payment received.
Feedback & Contact us
We are always standing by to solve any of your problem .We greatly appreciate your 5-STAR POSITIVE feedback and please DON'T leave any negative or neutral feedback without asking for our help !
If you have any questions, please feel free to contact us.
We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
Please DON'T open a dispute without contacting us. If your item is sent wrongly or gets damaged during the shipping, we promise to resend for you.
-We Only accept payment.
-All our products have been checked and packaged in good condition. If the items you received is defective, please contact us as soon as possible.
-Buyers have to pay for the return cost and we pay the cost for reshipping.
-Please add a piece of paper written your ID accompanied with the returned item so that we could process the replacement/refund accordingly.
International Buyers-Please Note:
A) Import dutiesm taxes and charges are not included in the item price or shipping charges .These charges are the buyer's responsibility.
B) Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
If you feel satisfied with our service and products, please leave a 5-STAR positive feedback for us so that you can get a Coupon from our store:
Thank you !
Contact us: Sunday to Friday 9:00-23:30 (Beijing Time)
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.